AI reception and lead capture
WhatsApp, web and missed-call enquiries answered, qualified and routed into one pipeline.
Custom builds
Custom websites, apps and AI workflows for any business.
SYSTEM designs and builds what does not exist yet: a website, an app, a client portal or an AI workflow. The managed lead-capture service is one door into SYSTEM. This is the other. We take a project on when we are sure we can deliver it.
Short answer
Yes, SYSTEM builds custom software for any South African business. Every project starts with a paid discovery, then a written scope and quote, then a first version, then the full build in milestones. When we cannot deliver a project with confidence, we say so and point you to someone better suited.
What we build
Websites, apps and AI workflows for any business
Clinics, wholesalers, schools, retailers, field services, professional firms and marketplaces. Your sector does not need to be on this list.
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Illustrative footage, not client work
Running on SYSTEM's own operations
Built and used inside our own business. These are the starting points we know best.
Booking and payments
Consultation booking and deal documents, with payment links through a South African payment provider.
Client portals
A signed-in area where a client sees their agreement, invoices, status and documents.
Proposal and onboarding flows
From a quote to an accepted proposal to a checklist of what we need from you, tracked in one place.
Reporting dashboards
A weekly or monthly view of enquiries, response times and follow-ups, built from your own data.
AI assistants for your own processes
An assistant that answers from your price list, service area and procedures, with a hand-off to a person.
Scoped after a paid discovery
We take these on when the discovery shows we can deliver them.
Quoting and job-card tools
Replace the spreadsheet and the WhatsApp thread with one record per job.
Internal tools and admin screens
Staff-only screens for approvals, stock lists, rosters or site records.
Workflow automation
Repeated admin steps, such as capturing a request and sending a confirmation, handled without retyping.
Document and data capture
Forms and uploads that turn paper or email requests into structured records.
With a specialist partner
We run the project and bring in a partner who works in this area every day.
Integrations with closed enterprise software
Systems where the vendor controls access to the data.
Hardware and equipment monitoring
Sensors, telemetry and machine data.
How a project runs
Stage 1
Discovery
A paid, fixed-price review of how the work happens today. R1,500, credited against the build if you go ahead. You receive a written scope, a quote in rand and the milestone dates.
Stage 2
First version
The smallest useful version, used by real people on real work. For an app or workflow this is a pilot of about 30 days. For a website it is a staging site you can click through.
Stage 3
Build
The full build. You approve each milestone before the next begins.
Stage 4
Support
Monthly support, fixes and changes under a written agreement with a named person accountable.
Discovery is R1,500, credited against the build if you go ahead. Focused websites start from R10,000. Apps, portals and AI workflows are quoted after discovery. The managed lead-capture service keeps its published price on the pricing page.
What you get, in plain words
- You own the finished work
- Once the project is paid in full, the code and content built for you belong to you, as set out in your written agreement. Third-party tools and libraries stay under their own licences.
- You pay in milestones
- A deposit to start, a payment at the first version and the balance at hand-over, with the amounts fixed in the written scope. Nothing is billed outside it.
- What discovery gives you
- A written scope of what will and will not be built, a quote in rand, the milestone dates and a list of what we need from you. You can take it to someone else.
- What it is built with
- Modern, widely used tools: React and TypeScript for the front end, a Postgres database with Supabase for data and sign-in, and hosting on Vercel. Any competent developer can pick the project up.
- Who builds it
- SYSTEM is founder-led. Boikanyo Zulu scopes and builds the work and is the person accountable. If a project needs more people or a specialist partner, the written scope says so before you commit.
Is it the right size for you?
Custom work starts at a budget where a written scope and a proper build make sense.
- Under R10,000: a custom build is usually the wrong tool. The managed package or a template site will serve you better.
- R10,000 to R30,000: a focused website or a single-purpose tool.
- R30,000 to R100,000: a portal, a booking or ordering system or a small marketplace.
- R100,000 and above: multi-part systems, scoped in stages.
These bands are a guide to fit, not a quote. The quote comes after discovery.
What we decline
- Safety-critical and regulated systems, where a fault can injure people or breach a licence.
- Projects with a fixed deadline and no room for a pilot.
- Promises of revenue, rankings or a guaranteed result.
Tell us about your project
Six short questions. The founder reads every brief and replies within 2 business hours. Nothing is charged by sending it.
Start here
Describe the problem: what happens today, who it affects and what you have tried. The free 20-minute consultation tells you whether a discovery makes sense.