For Earthmoving & Equipment Repair
A machine down at 04:00 goes to whoever answers.
Breakdown work does not wait for office hours. SYSTEM is the intake layer that answers, captures the machine details and puts the job in front of you before the next workshop replies.
R3,000 a month + R6,000 setup No minimum term 30 days’ written notice
A typical night in equipment repair
The enquiry that used to go to the next number.
It arrivesAfter hours
A machine down at 04:00 goes to whoever answers.
What SYSTEM doesMoments later
It is answered straight away, and what, where and when are written down.
What you seeNext morning
One job card in one list, ready for you to act on.
R3,000 a month + R6,000 setup No minimum term 30 days’ written notice
When an excavator, dozer or ADT stops on a Highveld site, the site manager phones down a list until somebody picks up. The workshop that answers first quotes first, and usually gets the job. Most repair businesses lose that race not on skill or price but on who was near a phone. SYSTEM answers on your behalf across calls and WhatsApp, captures the machine make, model, hours and fault description, and routes it to the right person with the detail already in hand. Ecosystem Core is R3,000 per month plus a once-off R6,000 setup fee, with no minimum term.
Where enquiries get lost, and the fix
What happens
Breakdown calls come in at night and over weekends
What it costs you
The site usually can't wait, so the job tends to go to whoever answered first
What SYSTEM does
AI reception answers around the clock, captures machine make, model and fault, and escalates urgent breakdowns immediately
What happens
The caller cannot describe the fault properly
What it costs you
A wasted callout, or a quote built on the wrong information
What SYSTEM does
Structured intake asks the same diagnostic questions every time: machine, hours, error codes, site access, whether it is mobile
What happens
Fleet and mine contractors cannot find you on Google
What it costs you
Procurement often ends up using a supplier they can find and load, not necessarily the best workshop
What SYSTEM does
Google Business Profile, local visibility work and structured service information so buyers and AI assistants can find and quote your capability
What happens
Enquiries live in one person's WhatsApp
What it costs you
Quotes that go unfollowed can quietly become somebody else's revenue
What SYSTEM does
A central enquiry pipeline with automated follow-up on quotes that go quiet
What changes
What the system is set up to do for you. It is not a promise of lead volume or revenue; the monthly report shows what it actually did.
- Breakdown enquiries answered and captured outside working hours
- Machine and fault detail recorded consistently before you quote
- A findable, credible presence for fleet owners and mine procurement
- Follow-up behind every quote instead of nothing
What it costs
Ecosystem Core: R3,000 per month plus a once-off R6,000 setup fee
The single managed offer covers after-hours breakdown intake, structured machine detail capture and the local visibility fleet buyers use to find a workshop.
Questions from equipment repair
- Can the assistant handle machine-specific questions?
- It captures rather than diagnoses. It records make, model, hours, error codes, site location and access, and flags urgency. Diagnosis stays with your technicians, which is where it belongs.
- We work across mines and hire fleets. Does that change the setup?
- Yes, in the intake questions. Mine sites need induction and access detail captured up front; hire fleets need the machine and contract reference. Both are configured during setup.
- Do you serve workshops outside Mpumalanga?
- Yes. Delivery is remote across South Africa. We are based in eMalahleni, so the Highveld coal corridor is familiar ground.
Stop losing jobs to whoever answers first.
A free 20-minute consultation by video call, phone or WhatsApp. You get a straight answer on whether SYSTEM fits your business. No obligation to sign up.
Phone Mon–Fri 08:00–17:00 · WhatsApp any time · Consultations 07:00 to 09:30 and 12:00 to 15:30 · Call 064 874 1250